Delete your account and data

Delete from the app

• Open Klennord and go to the Profile tab.
• Tap the Settings icon.
• Tap “Delete my account” at the bottom of Settings.
• Confirm with “Delete my account” in the question that opens. This cannot be undone.

If you cannot get into the app

Download a copy of your data first

What is deleted

• Your sessions close right after your request.
• Your collections, pieces, photos, posts, comments, reactions, follows, blocks, notifications, and purchase and value records are deleted shortly afterwards.
• The content of the messages you wrote is deleted.
• The files of photos you removed are deleted from storage within about a week.

What stays

• The conversation itself stays in the other person’s account, with what they wrote.
• Interest and tag names that entered the suggestion pool stay as names. The record that you wrote them is deleted.
• The record of reports made about you and of moderation decisions stays, without your identity. Copies of messages sent with a report are deleted 180 days after the review closes.
• We keep server access and error logs for 30 days for security, and database logs for 7 days. Daily database backups are deleted after 7 days.
• If the law obliges us to keep a record, we keep only that record, for as long as required.

If you have a subscription

More information